Examining User Access Options for eGovernment Services During a Crisis from a Digital Inequality Perspective.
Christopher W. ZobelDuygu PamukçuPublished in: HICSS (2023)
Keyphrases
- user access
- e government
- service delivery
- government services
- public services
- government information
- user access patterns
- life cycle
- electronic government
- end to end
- public sector
- web services
- website
- service oriented
- database
- web users
- intellectual property
- human centric
- government websites
- digital government
- public administration
- government agencies
- mobile technologies
- context aware
- web logs
- information extraction
- knowledge management
- user interface