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The role of product innovation and customer centricity in transforming tacit and explicit knowledge into profitability.
M. Ángeles López-Cabarcos
Suresh Srinivasan
Paula Vázquez-Rodríguez
Published in:
J. Knowl. Manag. (2020)
Keyphrases
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explicit knowledge
tacit knowledge
domain knowledge
implicit knowledge
knowledge management
knowledge management systems
spatial structure
natural images
customer base
knowledge transfer
granular computing
case study
relational databases
customer relationship management
customer behavior