Login / Signup

Determinants of customer loyalty in the Korean smartphone market: Moderating effects of usage characteristics.

Moon-Koo KimSiew Fan WongYounghoon ChangJong-Hyun Park
Published in: Telematics Informatics (2016)
Keyphrases
  • risk management
  • service quality
  • machine learning
  • adoption decisions
  • customer loyalty
  • real time
  • data mining
  • decision making
  • information technology
  • multi dimensional
  • customer satisfaction