An Analysis of a Shared Services Centre in E-Government.
Marijn JanssenRené W. WagenaarPublished in: HICSS (2004)
Keyphrases
- e government
- government services
- service delivery
- electronic government
- public services
- public sector
- digital government
- service provision
- developing countries
- web services
- government organizations
- information infrastructure
- knowledge management
- government agencies
- service discovery
- information sharing
- digital archives
- information society
- software engineering
- information technology
- artificial intelligence