Acceptance of enterprise blog for service industry.
Chien-Hsing WuShu-Chen KaoHsin-Hui LinPublished in: Internet Res. (2013)
Keyphrases
- enterprise systems
- business management
- case study
- web services
- telecommunications industry
- electronic business
- service oriented
- information services
- world wide
- business environment
- information technology infrastructure
- lifecycle management
- competitive market
- customer support
- service management
- service composition
- social media
- service providers
- information management
- service oriented architecture
- service discovery
- service quality
- loosely coupled
- target audience
- end users
- enterprise architecture
- cloud services
- customer service
- rfid technology
- point of sale
- management system
- enterprise application
- high tech