Reengineering a reverse supply chain for product returns services.
Carol C. BienstockMehdi AminiDonna L. Retzlaff-RobertsPublished in: Int. J. Bus. Perform. Supply Chain Model. (2011)
Keyphrases
- supply chain
- trading partners
- supply chain management
- market demand
- customer demand
- product life cycle
- inventory management
- manufacturing companies
- inventory control
- customer orders
- bullwhip effect
- web services
- operating costs
- quantity discount
- reverse logistics
- decision making
- service level
- information goods
- planning horizon
- production capacity
- lead time
- supplier selection
- product information
- multi period
- rfid technology
- life cycle
- data mining
- trading agents
- stackelberg game
- context aware
- service quality
- single product
- cost savings