A Comparison of the Risks in Information Technology Outsourcing and Business Process Outsourcing.
Heiko GewaldJochen FrankePublished in: AMCIS (2005)
Keyphrases
- business process
- information technology
- business processes
- process model
- business rules
- ws bpel
- information systems
- business process management
- web services
- business process modeling
- process mining
- service oriented architecture
- workflow technology
- business process models
- case study
- software systems
- event logs
- supply chain
- workflow model
- risk management
- black box
- workflow management systems
- information security