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What customers want from smart devices: investigating explicitly judged and implicitly derived success factors.
Kyungdoh Kim
Changsoo Ok
Robert W. Proctor
Published in:
Int. J. Mob. Commun. (2020)
Keyphrases
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success factors
smart devices
critical success factors
daily life
m learning
information quality
embedded devices
ubiquitous computing
smart environments
artificial intelligence
service providers
customer satisfaction
data model
knowledge transfer
smart phones
customer relationship management