A Hybrid Approach to Scalable and Robust Spoken Language Understanding in Enterprise Virtual Agents.
Ryan PriceMahnoosh MehrabaniNarendra GuptaYeon-jun KimShahab JalalvandMinhua ChenYanjie ZhaoSrinivas BangalorePublished in: NAACL-HLT (Industry Papers) (2021)
Keyphrases
- language understanding
- virtual agents
- natural language understanding
- language processing
- dialogue management
- semantic interpretation
- spoken dialogue systems
- natural language
- virtual environment
- dialogue system
- general knowledge
- cognitive psychology
- intelligent virtual agents
- knowledge base
- cognitive architecture
- vision system
- ground truth
- video sequences
- metadata