Facilitating designer-customer communication in the World Wide Web.
Tuomo TuikkaMarko SalmelaPublished in: Internet Res. (1998)
Keyphrases
- conceptual design
- communication medium
- communication systems
- electronic commerce
- communication networks
- communication overhead
- design process
- information exchange
- customer service
- communication patterns
- neural network
- human computer interaction
- computer networks
- information technology
- information systems
- resource constrained
- instant messaging
- human computer
- transactional data
- customer behavior