Verifying BPMN understandability with novice business managers.
Vanessa MendozaDenis Silva da SilveiraMaria Luiza AlbuquerqueJoão AraújoPublished in: SAC (2018)
Keyphrases
- business managers
- business processes
- business process
- information systems
- competitive advantage
- model driven
- business process models
- information technology
- customer service
- process model
- business process management
- risk management
- model checking
- programming environments
- database
- business process modeling
- modeling language
- response time
- end users
- metadata
- artificial intelligence