Verifying BPMN understandability with novice business managers.

Vanessa Mendoza Denis Silva da Silveira Maria Luiza Albuquerque João Araújo

Published in: SAC (2018)

Keyphrases

business managers
business processes
business process
information systems
competitive advantage
model driven

business process models
information technology
customer service
process model
business process management

risk management
model checking
programming environments
database
business process modeling

modeling language
response time
end users
metadata
artificial intelligence