Topic Features in Negative Customer Reviews: Evidence Based on Text Data Mining.

Zhen Li Fangzhou Li Jing Xiao Zhi Yang

Published in: Rev. Socionetwork Strateg. (2020)

Keyphrases

data mining
positive or negative
customer reviews
product features
positive and negative
low level
text mining
keywords
opinion mining
online product reviews
association rules
knowledge discovery
co occurrence
web documents
sentence level
text corpora
information extraction
machine learning