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A Review of Customer Management Tools: The Energy Industry.
Georgia E. Asimakopoulou
Yiannis Papagrigorakis
Aris L. Dimeas
Petros Aristidou
Nikos D. Hatziargyriou
Published in:
ICST E-Energy (2010)
Keyphrases
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management tools
data management
web applications
project management
knowledge management
end users
software vendors
metadata
real world
business intelligence
semantic web technologies
data mining
database
open source
information technology
natural language
decision support
mobile learning