ITSIM: Methodology for Improving It Services. Case Study CNEL EP-Manabi.
Patricia Quiroz-PalmaAngela Suárez-AlarcónAlex Santamaría-PhilcoWillian ZamoraViviana GarciaElsa Vera-BurgosPublished in: ICITS (2019)
Keyphrases
- case study
- web services
- service providers
- design methodology
- information services
- service oriented
- operational decisions
- web technologies
- service composition
- ubiquitous computing
- context aware
- end users
- petri net
- location aware
- software development
- mobile services
- information society
- customer service
- network services
- reference architecture
- conceptual framework
- user centric
- location information
- data sets
- lessons learned
- design process
- mobile devices
- metadata
- real world