Mind your p's and q's: when politeness helps and hurts in online communities.
Moira BurkeRobert E. KrautPublished in: CHI Extended Abstracts (2008)
Keyphrases
- online communities
- content analysis
- social networks
- artificial intelligence
- social media
- virtual communities
- social networking
- cognitive science
- pedagogical agents
- social influence
- online learning communities
- social intelligence
- community members
- online social networks
- metadata
- machine learning
- pseudo relevance feedback
- information diffusion
- social relationships
- human intelligence
- interaction analysis