Generating Persuasive Responses to Customer Reviews with Multi-Source Prior Knowledge in E-commerce.
Bo ChenJiayi LiuMieradilijiang MaimaitiXing GaoJi ZhangPublished in: CIKM (2022)
Keyphrases
- multi source
- customer reviews
- prior knowledge
- data fusion
- information fusion
- opinion mining
- customer satisfaction
- data integration
- product features
- electronic commerce
- multiple sources
- data sources
- positive or negative
- databases
- domain independent
- generative model
- community detection
- information integration
- product reviews
- multi attribute
- user generated content
- service quality
- sentiment analysis
- feature selection
- artificial intelligence