Automation of Knowledge-Based Shared Services and Centers of Expertise.
Vipin K. SuriMarianne D. EliaPavan AroraJos van HillegersbergPublished in: Global Sourcing Workshop (2018)
Keyphrases
- expert systems
- web services
- service oriented
- service providers
- service discovery
- highly dynamic
- location aware
- end users
- service quality
- shared knowledge
- shared information
- information resources
- european project
- web service composition
- mobile services
- service management
- information society
- customer service
- service delivery
- digital libraries
- context aware
- user centric
- search engine
- service composition
- semantic web