Third Generation Knowledge Management in Action: Relational Practices in Swiss Companies.
Jens O. MeissnerPatricia WolfPublished in: Knowledge Management In Action (2008)
Keyphrases
- knowledge management
- competitive advantage
- knowledge workers
- case study
- strategic decisions
- knowledge assets
- management practices
- strategic management
- capability maturity model
- software industry
- knowledge resources
- relational databases
- knowledge engineering
- information systems
- knowledge creation
- software development
- software engineering
- decision making
- e government
- data model
- small and medium sized enterprises
- tacit knowledge
- relational learning
- intellectual property
- organizational learning
- relational model
- business intelligence
- information technology
- artificial intelligence
- market share
- private sector
- databases
- current practices
- expert systems