Mixed-initiative social media analytics at the World Bank: Observations of citizen sentiment in Twitter data to explore "trust" of political actors and state institutions and its relationship to social protest.
Nadya A. CalderónBrian D. FisherJeff J. HemsleyBilly CeskavichGreg JansenRichard MarcianoVictoria L. LemieuxPublished in: IEEE BigData (2015)
Keyphrases
- social media
- social media data
- social media platforms
- big data
- public opinion
- social connections
- online social media
- social networks
- social media sites
- social networking
- mixed initiative
- data analysis
- social interaction
- user comments
- social structure
- social media content
- social relationships
- twitter users
- social behavior
- user generated content
- online social networks
- training data
- online social
- social activities
- reputation management
- machine learning
- real world events
- sentiment analysis
- prior knowledge
- information technology
- artificial intelligence