What Do We Mean When We Talk about Trust in Social Media? A Systematic Review.
Yixuan ZhangJoseph D. GaggianoNutchanon YongsatianchotNurul M. SuhaimiMiso KimYifan SunJacqueline A. GriffinAndrea G. ParkerPublished in: CoRR (2023)
Keyphrases
- systematic review
- social media
- reputation management
- empirical studies
- social connections
- trust model
- online consumer
- social networking
- trust evaluation
- social interaction
- user generated content
- social media data
- virtual communities
- internet commerce
- online communities
- trust management
- real world events
- virtual teams
- crisis management
- social context
- social networking sites
- reputation systems
- network structure
- social capital
- management system
- data sets