User experience evaluation method based on online product reviews.
Fangmin ChengSuihuai YuShengfeng QinJianjie ChuJian ChenPublished in: J. Intell. Fuzzy Syst. (2021)
Keyphrases
- evaluation method
- user experience
- online product reviews
- opinion mining
- sentiment classification
- customer reviews
- evaluation methods
- user interface
- user behavior
- evaluation model
- end users
- user interaction
- text classification
- credit risk
- sentiment analysis
- fuzzy comprehensive evaluation
- cross domain
- user engagement
- information sources
- product features
- knowledge base