IT Business Alignment as Governance Tool for Firm-Internal Relationship Quality: A Longitudinal Case Study.
Heinz-Theo WagnerTim WeitzelPublished in: HICSS (2008)
Keyphrases
- case study
- information systems
- information technology
- high quality
- data quality
- business process
- competitive environment
- electronic commerce
- business strategy
- decision making
- business intelligence
- data mining
- business models
- business processes
- software development
- real world
- image alignment
- cross sectional
- relationship management
- quality measures
- quality assessment
- internal and external
- service delivery
- financial services