Total Quality Management Vs. Business Reengineering.
Yu-Cheng ShenLinda LanPublished in: PACIS (1995)
Keyphrases
- total quality management
- information systems
- systems development
- legacy systems
- business process
- business processes
- data mining
- business intelligence
- business models
- real world
- software requirements
- electronic commerce
- business process reengineering
- decision making
- enterprise architecture
- mission critical
- return on investment
- data quality
- competitive advantage
- website
- service delivery
- process oriented
- supply chain management
- business partners
- business applications
- cloud computing