A fuzzy recommendation system for predicting the customers interests using sentiment analysis and ontology in e-commerce.
R. V. KarthikSannasi GanapathyPublished in: Appl. Soft Comput. (2021)
Keyphrases
- sentiment analysis
- product recommendation
- product reviews
- fuzzy ontology
- opinion mining
- product information
- sentiment classification
- sentence level
- customer preferences
- text classification
- domain knowledge
- multi aspect
- collaborative filtering
- text mining
- personalized recommendation
- electronic commerce
- natural language processing
- recommender systems
- domain specific
- online reviews
- user interests
- knowledge representation
- user generated
- knowledge base
- public opinion
- sentiment lexicon
- data analysis
- product features
- information theoretic
- customer satisfaction
- sentiment words
- knn
- real world