Knowledge Sharing Challenges in Subsidiary-to-Subsidiary IT Infrastructure Outsourcing: A case study on a financial services provider.
Matete Elias MalopeRennie NaidooPublished in: SAICSIT (2020)
Keyphrases
- knowledge sharing
- financial services
- information exchange
- driving forces
- knowledge management
- service providers
- risk management
- information sharing
- knowledge management systems
- competitive advantage
- sharing knowledge
- real world
- e learning
- information systems
- information technology
- case study
- knowledge exchange
- customer knowledge
- share knowledge
- story telling
- incentive mechanism
- electronic commerce
- design principles
- business process
- databases