Social Software: Silver Bullet or an Enabler of Competitive Advantage?
Darshan DesaiPublished in: TDIT (2013)
Keyphrases
- competitive advantage
- social software
- knowledge management
- knowledge sharing
- social networking
- business processes
- e learning
- business information
- instructional design
- knowledge building
- learning experience
- competitive environment
- case study
- learning community
- customer relationship management
- strategic advantage
- life cycle
- information technology
- information systems
- software engineering
- real world
- data collection
- social networking sites
- e government
- market competition
- machine learning