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Social Set Analysis of Corporate Social Media Crises on Facebook.

Raghava Rao MukkamalaJannie Iskou SorensenAbid HussainRavi Vatrapu
Published in: EDOC (2015)
Keyphrases
  • social media
  • social networks
  • social networking
  • social media platforms
  • image analysis
  • social web
  • crisis management
  • social media data
  • case study
  • email
  • input data
  • social interaction
  • quantitative analysis
  • social graph