Service pricing and customer behaviour strategies of Stackelberg's equilibrium in an unobservable Markovian queue with unreliable server and delayed repairs.
Kamel MezianiFazia RahmouneMohammed Said RadjefPublished in: Int. J. Math. Oper. Res. (2022)
Keyphrases
- service times
- mixed strategy
- arrival process
- single server
- steady state
- customer classes
- queueing model
- call center
- game theory
- processor sharing
- nash equilibrium
- queue length
- priority queue
- arrival rate
- queuing model
- service requirements
- stationary distribution
- poisson arrivals
- long run
- single server queue
- waiting times
- service rates
- queueing networks
- heavy traffic
- service systems
- fluid model
- special case
- single commodity
- state dependent
- holding cost
- queueing systems
- game theoretic
- optimal pricing
- nash equilibria
- equilibrium strategies
- asymptotically optimal
- finite buffer
- mechanism design
- markov chain
- integrity constraints
- web services
- queuing systems
- traffic intensity
- offered load
- parallel machines
- customer satisfaction
- customer service