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The strategic impacts of Intelligent Automation for knowledge and service work: An interdisciplinary review.
Crispin R. Coombs
Donald Hislop
Stanimira K. Taneva
Sarah Barnard
Published in:
J. Strateg. Inf. Syst. (2020)
Keyphrases
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knowledge management
knowledge base
domain knowledge
case study
knowledge acquisition
decision making
decision support
intelligent systems
conceptual framework
artificial intelligence
computer science
prior knowledge
knowledge representation
knowledge based systems
knowledge sharing
service composition