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Conversational Agents in Service Context: Towards a Classification of Human-like Design Expectations.
Fabian Hildebrandt
Sascha Lichtenberg
Alfred Benedikt Brendel
Johannes Riquel
David Dechant
Fabian Bönig
Published in:
AMCIS (2023)
Keyphrases
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conversational agents
classification accuracy
image classification
web services
decision trees
contextual information
design process
machine learning
feature selection
user interface
human computer interaction
user experience
design principles