Know Your Customer: Balancing Innovation and Regulation for Financial Inclusion.
Karen ElliottKovila P. L. CoopamootooEdward CurranPaul D. EzhilchelvanSamantha FinniganDave HorsfallZhichao MaMagdalene NgTasos SpiliotopoulosHan WuAad van MoorselPublished in: CoRR (2021)
Keyphrases
- banking industry
- electronic commerce
- case study
- economic growth
- customer service
- customer satisfaction
- risk management
- customer behavior
- financial crisis
- technological innovation
- customer knowledge
- return on investment
- financial data
- customer relationship management
- stock market
- decision making
- portfolio optimization
- stock price
- financial services
- information technology
- data sets