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Assessing the Impact of Service Level When Customer Needs Are Uncertain: An Empirical Investigation of Hospital Step-Down Units.
Carri W. Chan
Linda V. Green
Suparerk Lekwijit
Lijian Lu
Gabriel J. Escobar
Published in:
Manag. Sci. (2019)
Keyphrases
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service level
call center
service requirements
supply chain
service systems
logistics service
total cost
lead time
asymptotically optimal
customer service
inventory models
electronic commerce
health care
decision making
public transportation
spare parts