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Comparisons between observable and unobservable M/M/1 queues with respect to optimal customer behavior.

Rob ShoneVincent A. KnightJanet E. Williams
Published in: Eur. J. Oper. Res. (2013)
Keyphrases
  • customer behavior
  • customer data
  • historical data
  • behavior patterns
  • mobile devices
  • knowledge discovery