Recommendation agent impact on consumer online shopping: The Movie Magic case study.
R. Eric HostlerVictoria Y. YoonTor GuimaraesPublished in: Expert Syst. Appl. (2012)
Keyphrases
- online shopping
- case study
- consumer behavior
- customer preferences
- customer satisfaction
- service quality
- satisfaction degree
- collaborative filtering
- recommender systems
- personal information
- online shoppers
- shopping behavior
- mobile agents
- software development
- knowledge management
- purchase intention
- online consumer
- data collection
- web services
- social networks