The influence of online customer reviews on two-stage product strategy in a competitive market.
Cui ZhaoXiaoshuai PengZhendong LiPublished in: Ann. Oper. Res. (2023)
Keyphrases
- customer reviews
- competitive market
- product reviews
- opinion mining
- product features
- online product reviews
- customer satisfaction
- positive or negative
- user generated content
- sentiment analysis
- business process
- production scheduling
- sentiment classification
- virtual enterprise
- manufacturing systems
- information retrieval
- automatically extracting
- co occurrence
- artificial intelligence