Citizen behaviors, enterprise social media and firm performance.
Olivier CayaElaine MosconiPublished in: Inf. Technol. People (2023)
Keyphrases
- social media
- social behavior
- social networking
- social networks
- social interaction
- big data
- human behavior
- online social networks
- user generated content
- process oriented
- knowledge management
- information management
- social media data
- empirical analysis
- enterprise systems
- e government
- competitive advantage
- behavior patterns
- online forums
- social media platforms
- behavioral patterns
- social networking sites
- information technology
- web services