Perceived Barriers for Older Adults' Shopping Channel Selection Toward Online Shopping - Comparisons Between Different Business Models.
Jiunn-Woei LianPublished in: HCI (25) (2015)
Keyphrases
- online shopping
- business models
- older adults
- shopping behavior
- life cycle
- customer satisfaction
- electronic commerce
- service quality
- cloud computing
- government services
- case study
- personal information
- smart home
- conceptual framework
- ambient assisted living
- computer literacy
- user centric
- user satisfaction
- user groups
- theory of planned behavior
- website