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Policy-Based Real-Time Decision-Making for Personalized Service Delivery.
Jochen Bauknecht
Johannes Häussler
Daniel Kraft
Marcus Q. Kuhnen
Mario Lischka
Anett Schülke
Published in:
POLICY (2009)
Keyphrases
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service delivery
real time
decision making
e government
e learning
decision process
service provision
policy making
life cycle
end to end
service management
government agencies
action selection
public sector
web services
low cost
cost effective
mobile technologies
supply chain
user oriented
data mining