An Overall Purchasing Process Model of Internet Buyers: The Role of Regret in Electronic Commerce.
Chuang-Chun LiuChechen LiaoI-Cheng ChangPublished in: AMCIS (2012)
Keyphrases
- electronic commerce
- process model
- business transactions
- internet auctions
- business processes
- process mining
- electronic payment
- business process
- brokerage services
- tourism industry
- online banking
- mobile commerce
- electronic marketplaces
- online auctions
- business models
- small and medium sized enterprises
- electronic markets
- agent mediated
- event logs
- electronic business
- group buying
- petri net
- service quality
- automated negotiation
- agent technology
- online shopping
- digital economy