Productization levels towards whole product in SaaS business.
Teppo YrjönkoskiKari SystäPublished in: IWSiB@ESEC/SIGSOFT FSE (2019)
Keyphrases
- business models
- multi tenant
- cloud computing
- small and medium sized
- electronic commerce
- software as a service
- life cycle
- knowledge management
- business processes
- data mining
- business process
- levels of abstraction
- information systems
- manufacturing companies
- product design
- big data
- case study
- supply chain management
- product quality
- software vendors
- consumer behavior
- decision making
- database
- business intelligence
- private cloud
- customer base
- reference architecture
- micro level
- customer support
- product development
- customer satisfaction
- database systems