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Revealing Customer Behavior on Smartphones.

Mohammad Nabil AlmunawarMuhammad AnshariHeru SusantoChen Chin Kang
Published in: Int. J. Asian Bus. Inf. Manag. (2015)
Keyphrases
  • customer behavior
  • mobile devices
  • customer service
  • behavior patterns
  • historical data
  • transactional data
  • customer data
  • customer segmentation
  • log files
  • customer base
  • mobile applications
  • web logs
  • smart phones