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Revealing Customer Behavior on Smartphones.
Mohammad Nabil Almunawar
Muhammad Anshari
Heru Susanto
Chen Chin Kang
Published in:
Int. J. Asian Bus. Inf. Manag. (2015)
Keyphrases
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customer behavior
mobile devices
customer service
behavior patterns
historical data
transactional data
customer data
customer segmentation
log files
customer base
mobile applications
web logs
smart phones