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A cognitive model for adopting ITIL framework to improve IT services in Indian IT industries.

Rasbihari DayalVijayakumar VaradarajanRahul Chandra KushwahaAbhishek KumarV. D. Ambeth KumarAnkit Kumar
Published in: J. Intell. Fuzzy Syst. (2020)
Keyphrases
  • cognitive model
  • web services
  • artificial intelligence
  • multi agent
  • data mining
  • machine learning
  • domain knowledge
  • learning tools
  • cognitive processes