The Financial Markets and Customer Satisfaction: Reexamining Possible Financial Market Mispricing of Customer Satisfaction.
Robert JacobsonNatalie MizikPublished in: Mark. Sci. (2009)
Keyphrases
- customer satisfaction
- financial markets
- service quality
- market data
- stock price
- stock market
- user satisfaction
- risk management
- early warning
- technical indicators
- trading rules
- black scholes
- portfolio theory
- internet banking
- trading strategies
- agent based models
- case based reasoning
- information extraction
- long term
- data analysis
- web services
- stock returns
- data mining
- real time