The impact of using kiosk on enterprise systems in service industry.

Jengchung V. Chen David C. Yen Kimberly Dunk Andree E. Widjaja

Published in: Enterp. Inf. Syst. (2015)

Keyphrases

enterprise systems
service systems
web services
business processes
highly dynamic
service providers
economic impact
case study
database
end to end