CEM: Machine-Human Chatting Handoff via Causal-Enhance Module.

ShanShan Zhong Jinghui Qin Zhongzhan Huang Daifeng Li

Published in: EMNLP (2022)

Keyphrases

human interaction
human subjects
website
human users
data sets
data mining
bayesian networks
quality of service
mobile users
communication systems
causal relationships
causal networks