Enhancing ADSL customer satisfaction with fuzzy expert system case study: Chiang-Rai, Thailand.

Kayun Chantarasathaporn Chom Kimpan

Published in: ISDA (2012)

Keyphrases

customer satisfaction
case study
service quality
online shopping
user satisfaction
access network
customer service
customer reviews
product design
marketing strategies
internet banking
real world
business process
core competence
knowledge management
data warehouse
user interface
database
customer retention