Evolving e-government benchmarking to better cover technology development and emerging societal needs.
Kim AndreassonJeremy MillardMikael SnaprudPublished in: ICEGOV (2012)
Keyphrases
- e government
- national level
- technology transfer
- technical solutions
- federal government
- public policy
- united nations
- electronic government
- information communication technologies
- public sector
- information infrastructure
- developing countries
- digital government
- current practices
- public services
- knowledge management
- structuration theory
- development of information technology
- digital divide
- economic development
- government services
- public administration
- service delivery
- case study
- information and communication technologies
- business process change
- government agencies
- government organizations
- software engineering
- web portal
- project management
- mobile technologies
- information sharing
- business processes
- inter organizational
- information society
- public organizations
- real world
- secure information sharing
- governmental organizations
- user friendliness
- policy makers
- artificial intelligence
- data mining