Evaluating Usability of Web-Based Electronic Government: Users' Perspective.
Zhao HuangLaurence D. BrooksPublished in: HCI (4) (2011)
Keyphrases
- electronic government
- e government
- user experience
- user centered
- usability testing
- user driven
- north america
- user satisfaction
- public sector
- end users
- user interface
- digital government
- social media
- recommender systems
- user profiles
- multimedia
- web environment
- user interaction
- government organizations
- web based systems
- databases
- usability problems
- user interface design
- interface design
- user centric
- user behavior
- low cost
- fuzzy logic
- social networks