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A study on the platform of knowledge integration for customer feedback in B2C service industry.

Eunjee SongMin-Shik Kang
Published in: Int. J. Inf. Commun. Technol. (2016)
Keyphrases
  • knowledge integration
  • point of sale
  • case study
  • service quality
  • customer satisfaction
  • service times
  • science learning
  • language learning