A Graph-Based Approach for Aspect Extraction from Online Customer Reviews.

Rakesh Kumar Aditi Sharan

Published in: J. Digit. Inf. Manag. (2020)

Keyphrases

customer reviews
product reviews
online product reviews
opinion mining
product features
customer satisfaction
structured data
directed graph
user generated content
information extraction
positive or negative
social media
machine learning
information systems
sentiment analysis